Scaling success made easy through human-like understanding

Expoune automates the delivery of meaning and insight from customer interaction data.

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Field service technician
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Customer
Retention
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Tribal
Knowledge
Customer source of truth book
Customer
Source of Truth
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Our vision is to automate the review of documents, notes, and interaction records to create a customer-focused source of truth. Powered by augmented intelligence, NLP, and machine learning: Expoune can ensure the correct data populates downstream applications and powers decisions.

Communication Intelligence Computer

Communication Intelligence

  • Transforms scattered, unstructured service data into insight
  • Understand all data in the context of service
  • Provide your team with the information they need

Interactions are evolving

  • Get in front of issues, avoid escalation
  • Give technicians the information they need
  • Convert tribal knowledge to global skills
Man interacting with data
Computer conveying the transformation of data

Transform data into a usable tool

  • Provides everyone data they need
  • Enhance downstream systems
  • Deliver objectives and key results

Putting data into practice

Service insight depicted by head with gears

Service insight

Team intelligence
Customer intelligence
Asset intelligence
Preparedness checklist

Preparedness

Customer history
Asset history
Tribal knowledge
Handshake commitment

Commitment

Warranty intelligence
Customer health
Predictive opportunity