Scaling success made easy through human-like understanding

Expoune automates the delivery of meaning and insight from customer interaction data.

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Human interacting with data

Field service technician

Customer retention target with arrow

Customer
Retention

Tribal Knowledge conversation bubbles

Tribal
Knowledge

Customer source of truth book

Customer
Source of Truth

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Our vision is to automate the review of documents, notes, and interaction records to create a customer-focused source of truth. Powered by augmented intelligence, NLP, and machine learning: Expoune can ensure the correct data populates downstream applications and powers decisions.

Communication Intelligence Computer

Communication Intelligence

Transforms scattered, unstructured service data into insight
Understand all data in the context of service
Provide your team with the information they need

Interactions are evolving

Get in front of issues, avoid escalation
Give technicians the information they need
Convert tribal knowledge to global skills

Man interacting with data

Computer conveying the transformation of data

Transform data into a usable tool

Provides everyone data they need
Enhance downstream systems
Deliver objectives and key results

Putting data into practice

Service insight depicted by head with gears

Service insight

Team intelligence
Customer intelligence
Asset intelligence

Preparedness checklist

Preparedness

Customer history
Asset history
Tribal knowledge

Handshake commitment

Commitment

Warranty intelligence
Customer health
Predictive opportunity